Help Center

Once your order is placed you can expect to receive a shipping confirmation email within 1-2 business days.

Orders take 1-2 business days to process prior to shipment.

Standard Shipping – 3 to 5 business days

2-Day Shipping – 2 business days

Overnight Shipping – 1 business day

International Shipping – 14 to 30 business days 

Free shipping is available for all U.S. orders and comes with free standard shipping, which typically takes 3-5 business days to arrive. If you need to upgrade to rush shipping, the free shipping rate will not apply.

Yes! We love our international customers! 

Please contact us at hello@laonri.com to begin the return process. Merchandise must not be worn or altered and must be returned in the original packaging within 30 days of order date.

Take care of your jewelry by avoiding contact with water, alcohol-based products, beauty products, and cleaning agents.

Don’t swim, shower, sweat, or sleep in your jewelry to keep it as beautiful as it is today.

Wear it, show it off, and then display it on your favorite jewelry tray for everyday storage.

Take care of your silk by pressing it with an iron on a low setting to smooth out any wrinkles. Hang or lightly fold to minimize wrinkles for everyday storage.

We’d love to hear from you! Feel free to fill out the contact form on our contact page here or email us at hello@laonri.com.

Orders can be canceled within 2 hours of order placement. Orders beyond that time may already be packaged and sent for shipment. Please contact us at hello@laonri.com to see if your order is eligible for cancellation. 

Only one promo code can be activated per transaction. You can remove promo codes at checkout to test and see which one works best for you order.

Once your order has shipped you will receive a shipping confirmation email with your order details and a link to track your order status.

If you’ve misplaced the shipping confirmation email, feel free to reach out to us at hello@laonri.com and we’ll happily resend it to you.

We’d love to have you join the La Onri family! Please fill out our application here and we’ll get in touch with you as soon as possible. 

Just email us at hello@laonri.com and we’ll help you with any question you have!